The Supreme Court has clarified that a decree passed only against a real estate developer cannot be enforced against its directors or promoters in their personal capacity unless the original adjudication clearly finds them liable.
Midas Touch, a consumer protection organisation, filed a petition before the Consumer Commission seeking compensation for the retail investors of Satyam who had suffered because of the accounting fraud perpetrated by the founder of the Hyderabad-based IT company, B Ramalinga Raju, for years.
With unrelenting consumerism throwing up varied schemes aimed at fleecing citizens, 2010 saw consumer courts enhancing their proactive role to protect people, often by even enlarging the ambit of consumer protection law.
A consumer forum in Lucknow, India, has halted the construction of actress Sunny Leone's restaurant-cum-bar, citing concerns about "unauthorised activity" and potential security threats to the neighboring high court premises and the Indira Gandhi Pratishthan. The commission deemed the allotment of the society's community center to a commercial establishment as inappropriate and raised concerns about the Lucknow Development Authority's approval of the project. The matter has been listed for further hearing on February 19.
The apex consumer court has ordered a foreign cargo company to pay $75,537.26 to an Indian export house for being deficient in service by not following proper procedure and wrongly releasing the goods.
Medical negligence arises when a medical professional deviates from reasonable standards of care, causing injury to the patient.
For homebuyers, the OC is not just an administrative formality but the very basis of lawful possession. Without it, the property is deemed unauthorised, exposing buyers to risks such as eviction, denial of utilities, or even demolition.
A bench of Justices PS Narasimha and Pankaj Mithal said when reasonable care, expected of the medical professional, was extended or rendered to the patient unless contrary was proved, it would not be a case for actionable negligence.
A person availing the services of a bank for 'commercial purpose' is not a consumer under the Consumer Protection Act, the Supreme Court has said. The apex court stated that to come within the ambit of the consumer, a person will have to establish that the services were availed exclusively for earning his livelihood by means of self employment. A bench of Justices L Nageswara Rao and B R Gavai said there cannot be any straitjacket formula and such a question will have to be decided in the facts of each case, depending upon the evidence placed on record.
Many buyers skip or misread critical provisions in builder-buyer agreements.
The National Consumer Commission on Thursday dismissed a medical negligence claim to the tune of Rs 143 crore filed by a US-based doctor who had alleged that his wife died because of negligence at a Kolkata hospital.
The NCDRC gave its order dismissing Air India's appeal against the Tamil Nadu state consumer commission, which had upheld a Chennai district consumer forum's order to pay the compensation.
The National Consumer Disputes Redressal Commission gave the order on a plea by Tata Motors challenging the verdict of Himachal Pradesh State Consumer Commission which had held the truck to be defective and had asked it to refund the cost of the vehicle or replace it.
Not informing the complainant about the payable charge... amounts to deficiency in service, said the consumer forum.
A doctor cannot play with the patients' lives for personal gain, the apex consumer forum has said while directing an Ayurveda practitioner to pay Rs 7 lakh to the widow of a man, who had died following his treatment with allopathic drugs.
Concealment of material facts on health and failure to give satisfactory explanation for long absence from duty can be reasonable grounds for a life insurance company to repudiate a policy claim, the National Consumer Disputes Redressal Commission has said.
Rejecting UTI's contention that there was no deficiency of service or negligence on its part, the court agreed with the District Consumer Forum rulings that UTI was bound to pay the amount to the unit-holders.
Consumer courts did not accept the company's contention that Thakkar did not have a proper receipt of the transaction.
The commission took into account the complainant's actual losses and said the sum of pounds 150 the international carrier had paid him for denying him boarding was not enough.
Suppose you had bought a television set that came with a one-year warranty. It breaks down two years after purchase. You can't react emotionally and say that such an expensive set should last for at least five-six years.
New India Assurance has been ordered by the apex consumer court to pay Rs 1.45 crore with 12% interest from May 1, 2000 till date on payment to an export company whose stock of seafood was damaged by the Orissa super cyclone in 1999.
Midas Touch Investors Associations will move the Supreme Court against the decision of the National Consumer Disputes Redressal Commission, which rejected its plea for compensation of Rs 4,987.5 crore
"As long as there is a fire which caused the damage, the claim is maintainable, even if the fire is for a fraction of a second," the Supreme Court has said.
The Indian Army on Wednesday issued an advisory asking its personnel not to consume Maggi noodles.
You can save Rs 35,000-Rs 50,000 in lawyer's fee at a district forum and several lakhs at the National Consumer Disputes Redressal Commission.
The National Consumer Disputes Redressal Commission, while setting aside the Punjab state commission's order, asked the Chandigarh branch of the Life Insurance Corporation India to pay the sum along with compensation Rs 25,000 and litigation cost Rs 5,000 within 45 days to Punjab-resident Neelam Chopra.
The National Consumer Disputes Redressal Commission (NCDRC) has dismissed a complaint filed by the family of former Chief Justice Of India J S Verma alleging he died because of medical negligence during his treatment.
Health insurance claims are often denied due to exclusions in policy terms. Buyers frequently overlook the fine print or misinterpret clauses.
The company spokesperson expressed disappointment with the "unprecedented step of filing of a complaint before the NCDRC"
Taking possession without an OC can lead to legal complications, denial of utilities such as water and electricity, hurdles in availing home loans or reselling the property, and even eviction.
A consumer court has ruled that the insurance companies are not allowed to re-assess the market value of an insured vehicle, once a policy for a specific amount is issued against the requisite payment.
National Commission concluded that false and baseless allegations had been made in the complaint to claim a highly exaggerated and atrocious amount of compensation.
'Buyers should be provided either a fixed possession date or a firm date for the start of construction.'
Consumers can easily file cases against e-tailers now.
Pending consumer dispute cases are at an all-time high.
The top court said a considerable amount of direct control is exercised by the client over the manner in which an advocate renders his services during the course of his employment.
Goods and services provided without any consideration are out of ambit of Consumer Protection Act; investors, too, cannot approach a forum. Tinesh Bhasin reports
The government on Wednesday asked consumer redressal courts to initiate "class action" and levy punitive damages on erring companies to safeguard the interest of consumers in an era of open economy.
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